Frequently Asked Questions & Answers

Payment related queries

HOW SHOULD I PAY?

The payment process to enrol yourself for various programs is like that of any E-commerce website. You can use Debit card/Credit card, Net Banking, PayPal, Google Pay, Paytm, Amazon Pay, UPI & Other mobile wallets. Just select the program and duration click on ‘Join Today’ and follow the steps.

 

WHAT HAPPENS AFTER I PAY UP?

After registration, the process is very simple you have to fill out your assessment form, that would be sent to you. And Dr. Kashyap Shah shall send a diet plan specially customized for you as per your needs and requirements within 24 hours to 3 working days.

MODES OF PAYMENT OTHER THAN ONLINE PAYMENT VIA WEBSITE OR WHATS APP?

Yes, For those residing in India:

  1. Bank Transfer-You can directly deposit the amount into our bank account via Online fund transfer (NEFT) / Depositing cheque into our account. Just send an SMS or Whats App on +91 9890195195 to get the bank details.
  2. Direct Payment Link-We can also send you a direct payment link on your Mail ID or on whatsapp number, just request for the same on mobile no +91 9890195195.
  3. Wallet Payment-We also have Paytm, Google Pay and Phone Pe wallet facility available. Just ask for the same on mobile no +91 9890195195 to get Wallet ID Details for making the payment.

For those residing outside India:

  1. Bank Transfer –You can directly deposit the required amount into our bank account through Online wire transfer through any International Bank or Foreign Exchange.
  2. Direct Payment Link –We can also send you a direct payment link on your Mail ID or on whatsapp number, just request for the same on mobile no +91 9890195195.
  3. Money Exchange –You can use western Union, Lulu exchange or any other exchange around your country to make the payment.

How will it work for me online ?

WHAT IS RESHAPE ALL ABOUT?

At Reshape, we have been working with our clients since last 10 years. We personalized diet programs for weight loss & food related diseases such as Thyroid, PCOS, Diabetes, Uric Acid, Liver & Cancer. At Reshape, we provide personalized care to every client. Here, we believe in eating smart, not right. Along with diet charts, we also have many E – Books, clients learn to manage their weight after completing our package.

 

HOW DOES THE ONLINE PROGRAM WORK?

It’s very easy and simple. You can book the desired program anywhere throughout the globe. You have to make an online payment. Once that is done you get an assessment form, which has to be filled and submitted. After doing that, you would get a customized diet plan as per your body needs and requirements. You can start the program, with regular online follow ups and reviews. And you can bring the desired change in you.

Program related queries

HOW OFTEN DOES THE DIET CHANGE?

Once you receive a diet plan it has to be followed for 7 days, during this period if you have any queries or issues you can whats app it on the mobile no provided to you or you can also communicate through e mails. We will address it within 8 working hours.

So, in a 30 day’s Program you get 4 Diets, 60 day’s Program you get 8 new diets and in 90 Day’s program you get 12 new Diets.

 

HOW DO I RECORD MY PROGRESS AND THEN UPDATE YOU?

You have to check your weight and measurements at the start of the program. Then you would be sent a form every week to update your weight. Measurements have to be re checked after one month. Weight has to be checked only once in a week and updated in the form. How and when to check the weight and also guidelines to take the measurements would be mentioned in the form.

DO I NEED TO EXERCISE? HOW IMPORTANT IS EXERCISE / WORKOUT DURING THIS PROGRAM? HOW WILL WE LOSE WEIGHT WITHOUT EXERCISING?

Most of our clients have not done any form of physical activity due to their busy schedule and yet have managed to lose a good amount of weight.

For any weight loss / wellness / fitness program, diet plays 80% role, once you get that right you are bound to get results, if you can increase your physical activity and have time for work outs, we can recommend a suitable physical activity as well.

In certain programs we recommend some physical activity, you should follow the advice of the Doctor and he will give you options that will suit you.

 

HOW MUCH WEIGHT LOSS DO YOU GUARANTEE?

In any health care program, anywhere in the world there will not be any guarantee. We promise that if you are dedicated, follow our diet plans & advice; GOOD RESULTS will follow.

We have a very high success rate and have never seen a client not getting results if they follow our advice. Key is to engage with the doctor for any difficulty as he will do all in his power to make it easy and explain things to you. If that be the case, results are sure.

 

I WANT TO LOSE WEIGHT FROM THE TUMMY?

There is no such thing as spot reduction! All fat tends to go from areas where it is maximum, but there is no diet in the world which can aim at spot reduction apart from liposuction, that too temporary.

However, in our program people experience very good inch loss which is visible in our success stories.

I HAVE A WEDDING / HOLIDAY / TRAVEL COMING UP? I TRAVEL A LOT?

Don’t worry, we would guide you whenever you are on / during / attending – holiday / travel / wedding. In case of any emergencies which simply prevent you from following the program, just let us know and we will consider putting your program on hold and grant you an extension based on your validity.

 

I LIVE IN A PG OR A HOSTEL, CAN I DO THE PROGRAM?

Yes of course, YOU CAN. The whole program is designed for your ease, the diet is personalized for you so all your restrictions or preferences are captured while planning.

It’s our job to fit into your life and not your job to alter your life to fit into our program.

 

HOW WILL I MAINTAIN THE LOST WEIGHT?

After your last diet plan we will provide you with a “maintenance plan” for a month, which teaches and guides you to maintain your results.

 

WHY SHOULD I CHOOSE YOUR WEIGHT LOSS PROGRAM?

Our weight loss program is a complete plan, which will guide you regarding your diet, workout / activity, lifestyle changes and suggestions on needed supplements, if required. In this way, we ensure that you lose weight and experience a renewed vigour, energy and glow after our program. Losing Weight and Gaining Health. The best part is that renowned Nutritionist Dr. Kashyap Shah would personally prepare a diet plan for your requirements.

Queries related to diet

HOW WILL I RECEIVE MY ‘ONLINE DIET PLAN’?

Once You have updated your ASSESSMENT, doctor would study it; if any queries he will ask you over the chat, if not, a diet chart is sent within a maximum of 24 hours – 3 working days of receiving your form.

 

WHAT IS THE PATTERN OF THE DIET, DOES IT NEED SPECIAL FOOD PREPARATION AND HOW STRICT IS IT?

In our program we take a lot of effort initially to assess you and understand your lifestyle. The Assessment form has questions like ‘who cooks at home’ and ‘how many meals do you eat outside’.

So, the diet plans for losing weight and toning up are totally tailor made, keeping in mind the needs, preferences, restrictions you have, as well as the country of residence.

CAN I GET A TRIAL SESSION? CAN YOU GIVE ME A SAMPLE DIET?

All the diets at Reshape are highly personalised based on food habits, ethnicity & many practical factors. Trial sessions can be given when the diets are ready made, hence here we rightfully do not encourage.

 

DO YOU HAVE CRASH DIETS?

No genuine program will give any crash diets, that’s a wrong notion and practice. In fact it’s against the core of the science of Nutrition itself.

 

WILL I HAVE TO COOK EXTRA? IS THERE SPECIAL COOKING OR SPECIAL FOODS?

At Reshape, we take a lot of effort initially to assess you & understand your lifestyle, who cooks, what kind of food you have access to, what kind of work lifestyle you have etc. We make sure that the food given is something you can easily manage in your life and lifestyle, you won’t be eating or cooking anything that you cannot manage or sustain.

DO YOU GIVE POWDERS / SUPPLEMENTS / FANCY INGREDIENTS?

Reshape is about pure natural foods that you eat and see around you. We don’t use any artificial powders, pills or anything which is not natural or locally available.

 

WILL I LOOK PALE, HAVE HAIR LOSS? WILL I FEEL HUNGRY, DULL, AND TIRED AFTER FOLLOWING YOUR PLAN?

No. We plan your diet considering all nutrition requirements, we ensure that you lose weight but not your health. Your intake of foods will be rich in Vitamin C and Antioxidants, which otherwise are not present in many day to day diets.

 

IS IT A 2 HOUR EATING PATTERN/DO YOU MENTION TIMINGS? DO YOU RECOMMEND KETO? / INTERMITTENT FASTING?

Before planning your diets, we first consider your lifestyle, what foods are available to you, your work life, and many other things. The diet reaching you will be designed to fit into your life. We don’t give unrealistic diet plans of frequent eating which you cannot sustain. It is our job to fit in to your lifestyle & ensure you are given a program that fits in without any major trouble.

How will you guide me and how?

CAN I SPEAK TO DR KASHYAP ON PHONE?

You would have your first consultation with him on phone. We discourage further communications on phone. Being a health program a record is mandatory of conversations exchanged between the client & the doctor.

Not only does it allow the nutritionists to refer to the old chats & plan better diets but we can also run timely audits internally to ensure best services.

Recipe related queries

CAN I KNOW THE NUTRITIVE VALUES OF RECIPES?

Certainly! Every recipe has nutritive value mentioned. The values are mentioned for the energy, carbohydrates, protein and fats present in every recipe

 

WHO CAN HAVE ACCESS TO ALL THE RECIPES?

Once you enroll our online program, you can have unlimited access to more than 1500 vegetarian and non vegetarian recipes.